"Your Concierge service is nothing short of brilliant. It's doubled the speed at which I can get things done, because I can just flick off an email to have tasks actioned as soon as I think about them."
"I used to try doing this myself, as well as having a VA do some of it, but now there's no need. You are always so quick to respond and complete each task. Thanks!"
- Terri Batsakis, Terrific Fitness
How Can You Help Me?
A: If you aren’t sure if we can do a task you need or if you aren’t sure what you need, then use our Live Chat or request a call with our strategist
Do I Have To Commit To An Ongoing Contract?
A: No. You can cancel anytime and there are no contracts to sign, setup fees or cancellation fees.
What's Included as a Task?
A: A task is defined as something one of our developers or designers can do within 1 hour of direct action and isn’t listed on our “What’s Not A Task” list.
I'm Not Sure If What I Want Done Is Included, What Should I Do?
A: Sign up, request it and if it’s not something we can do we’ll refund your money. Or use our live chat to ask.
How Can You Provide Unlimited Tasks for Such A Low Rate?
A: We’ve invested heavily in systems and training our team, we stick to our Supported Platforms that we know well. Plus if we ever feel you’re stretching the friendship we’ll let you know.
What Makes You Different to A Virtual Assistant?
A: We aren’t a replacement for a General VA. Our team are implementation specialists for the tools on our supported platforms list. Every day we’re building landing pages, tweaking websites, integrating email marketing and setting up sales funnels.
What If My Website Gets Hacked?
A: If you’re a monthly Concierge™ client, then you’re protected by our hack fix guarantee meaning we’ll fix it for no extra charge. If your site is already hacked, then sign up and we’ll fix it up for you (assuming it’s not been too badly hacked)
It's Near The End Of The Month, If I Sign Up Now When Will I Be Charged Again?
Concierge™ is a month to month service and automatically deducted from your credit card on a recurring 30 day cycle from when you first sign up.
Can I Use You For Client Work?
A: Yes, but only through our partner programs of either our referral program or reseller program. Contact us to learn more