Privacy Policy

1. Introduction

Bold Solutions Pty Ltd (trading as Automation Agency) is the data controller responsible for your personal data. We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. What Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you:

3. How We Collect Your Data

We collect personal data through the following methods:

• Directly from you: When you register for our services, subscribe to our newsletter, fill out forms, or correspond with us
• Automatically: Via cookies and similar technologies when you interact with our website
• From third parties: Including analytics providers such as Google Analytics, advertising networks, and social media platforms

4. Marketing Communications

You may opt out of receiving marketing communications from us at any time. You can exercise this right by clicking on the "unsubscribe" link in any marketing email we send you, or by contacting us directly. Opting out of marketing communications will not affect our other communications with you, such as service-related messages.

5. Disclosures

We may share your personal data with the following categories of third parties:

• Service providers: Companies that provide services on our behalf, such as payment processing and email delivery
• Subcontractors: Trusted partners who assist in delivering our services
• Professional advisers: Lawyers, accountants, and insurers who provide consultancy, banking, legal, insurance, and accounting services
• Regulatory authorities: Government bodies that require reporting of processing activities in certain circumstances

6. International Transfers

Your personal data may be transferred to, stored, and processed in countries outside of your country of residence. Whenever we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your data. We are committed to GDPR compliance and ensure that any transfers comply with applicable data protection laws.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorised use or disclosure
• The purposes for which we process your data
• Legal requirements for retention

For tax purposes, we are required to retain financial records for a period of 7 years.

9. Your Legal Rights

Under data protection laws, you have rights in relation to your personal data, including the right to:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing of your data
• Portability: Request the transfer of your data to you or a third party
• Objection: Object to processing of your personal data
• Withdraw consent: Withdraw consent at any time where we are relying on consent to process your data

To exercise any of these rights, please contact us. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

10. Third-Party Links

Our website may include links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

11. Cookies

Our website uses cookies to distinguish you from other users and to provide you with a better browsing experience. For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.